The Office of Management and Budget recently released the follow-up to that forum, found in PDF here. The introduction reads:
The private sector leaders who participated in the Forum shared business best practices—ideas on leveraging technology to streamline Federal operations, improve customer service, and maximize technology return on investment. The discussions focused on how these lessons from these leaders who have driven progress and productivity in the private sector can best be applied to the operations of the Federal government.
The report is relatively short, but provides an interesting look into how the federal government is trying to evolve. Additional resources on government performance issues can be found via the Office of Management and Budget; the Government Accountability Office also performs significant analysis on the topic.
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